Contact
Privacy Policy

Privacy Policy

This Privacy Policy explains how LinguaSphere processes personal data in connection with its website, enquiries, small-group language courses, online consultations, and related administrative services. It applies to users in India and to others who interact with our services through filmlandbackpack.click.

Terms of ServiceContact
Policy guidance

This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact

Contact Information

Email contact
team@filmlandbackpack.click
Telephone contact
+91 81282 11306
Postal address
105, Topsia North Road, Kolkata, IN, 700046
Privacy contact
Use the contact details below for privacy questions, access requests, or correction requests.
Contact Page

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in limited circumstances and ask us to review a concern about how your data is handled. Some requests may be declined where retention or disclosure is required by law or necessary for legitimate business records.

Available rights depend on the nature of the data and the applicable legal framework.

To make a privacy request, provide enough information for us to identify you and the records concerned. We may ask for additional details to confirm identity, protect against misuse, and locate the relevant data. If a request is complex or incomplete, we may need more time or may explain why part of the request cannot be fulfilled.

We may need to verify identity before acting on a request.

We retain personal data for the period needed to handle enquiries, manage enrolment, deliver courses, maintain records, resolve disputes, and meet legal, accounting, or operational obligations. When data is no longer required, we delete it or anonymise it where appropriate, subject to any lawful retention duty or legitimate business need.

We keep data only for as long as needed for the relevant purpose or legal requirement.

The updated version will apply from the date it is posted on our website unless a different effective date is stated. If a change is material, we will take reasonable steps to draw attention to it through the website or other suitable communication channels.

We may revise this notice when our practices, services, or legal obligations change.
01

Data We Collect

Depending on how you use our website and services, we may process contact details, enquiry details, placement and level-screening information, course preferences, timetable choices, enrolment records, payment-related records, attendance and progress information, messages you send us, and technical data such as device and browser information. Where online lessons are arranged, we may also process limited audio, video, or platform-use data necessary to conduct the session.

We collect only the information needed to manage inquiries, enrolment, and course delivery.
02

How We Collect Data

We receive personal data directly from you when you submit an enquiry, book a consultation, complete level screening, confirm course terms, enrol, or communicate with us by phone, email, contact form, or online consultation. We also collect data generated during service use, including booking records, attendance, lesson administration details, and technical logs from the website or online learning tools.

Information may come from forms, direct communication, and routine website use.
03

Cookies We Use

Our website may use essential cookies to support page navigation, form submission, and security functions. We may also use preference cookies to remember basic settings and analytics cookies to understand site performance and improve usability. Where third-party tools are used for online consultations or embedded services, those tools may set their own cookies subject to their own policies.

We use cookies and similar tools for operation, security, and basic analytics.
04

Cookie Controls

You can manage cookies through your browser settings and, where available, through on-site preference tools. Blocking or deleting cookies may affect form submission, session continuity, or other functions needed for booking and course administration. We do not rely on cookie controls to replace notices required by law.

Browser settings can limit non-essential cookies, but some site functions may be affected.
01

How We Use Data

We use personal data to respond to enquiries, assess course suitability, carry out level screening, match learners to groups and timetables, confirm course terms, manage enrolment, deliver scheduled lessons and guided practice, review progress, communicate course materials and preparation lists, process payments, maintain records, support website functionality, and meet legal or operational obligations.

Processing is limited to administration, delivery, and compliance needs.
02

Service Providers and Partners

We may share personal data with operational partners that help us host the website, manage communications, process bookings, support online consultations, maintain records, or handle payments. These parties are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures.

Service providers receive only the data needed to perform their role.
03

Legal Disclosures

We may disclose personal data where required to comply with law, respond to lawful requests, protect our rights, investigate misuse, or support the establishment, exercise, or defence of legal claims. We may also share information when necessary to prevent fraud, address security incidents, or maintain the integrity of our services.

Disclosure may be required for compliance, safety, or record-keeping purposes.